Everything you need to know about our cleaning services
We service Greater London and Surrey. Contact us to confirm if your location falls within our service area. We pride ourselves on prompt, reliable coverage across the region.
No, our professional team brings all their own eco-friendly cleaning products and equipment. We use premium, environmentally conscious products that are tough on dirt but gentle on your home and family.
Absolutely. Every member of our Sparkle Chics team undergoes thorough background checks and comprehensive training before entering your home. Your trust and security are our top priorities.
We stand behind our work with a 100% satisfaction guarantee. If you're not completely happy, contact us within 24 hours and we'll return to re-clean the areas that didn't meet your expectations at no additional cost.
Life happens! Simply contact us at least 24 hours before your scheduled appointment to reschedule or cancel. We're flexible and understand that plans change. We'll work with you to find a time that suits your schedule.
Yes! We offer both one-time cleans and recurring service plans. Whether you need a single deep clean or prefer weekly maintenance, we have flexible options to fit your lifestyle and budget.
Regular cleaning for an average-sized home typically takes 2-4 hours. Deep cleaning services may take 4-6 hours depending on the size and condition of your home. We'll provide an estimated time when you book.
Yes! We use eco-friendly, non-toxic cleaning products that are safe for pets and children. Let us know if you have specific concerns or prefer certain products, and we'll accommodate your needs.
Our friendly team is here to help. Reach out and we'll get back to you as soon as possible.